Contact us

Have a question or need assistance? We’re here to help!
Whether you’re looking for skincare advice, order support, or simply want to connect, the AURA GRECA team is just a message away.

Fill out the form below or reach out to us directly—we’ll get back to you as soon as possible.

Send A Message To Customer Service

Contact information

  • 39 3rd Septemvriou Street, Gazi, Heraklion, Crete, Greece
  • +30 2810 372128

Find answers to our most common inquiries below.

No, Aura Greca is proudly cruelty-free. We never test our products on animals, in line with EU regulations that have banned animal testing on cosmetic products since 2004.

We’d love to explore a partnership with you! Please fill in the wholesale form located at the bottom of the page, and our team will get in touch with you as soon as possible. We look forward to learning more about your business and how we can work together.

You can check the status of your order and view your order history on the Order Status tracking page after logging into your account.

We currently ship to Europe, Australia, Asia, and the United States.

*In rare cases where shipping costs to your address are exceptionally high, we reserve the right to cancel the order and issue a full refund.